UPS Store Exterior

UPS Mailbox Cost & Overview

The UPS mailbox service is similar to a USPS PO box, but there are a handful of important differences.

UPS Mailboxes Are Considered a Real Address

A UPS mailbox provides the benefit of a real, physical address. This is useful in situations that require an address that isn’t a PO box, such as business use.

It also means that you can receive packages from any carrier or delivery service. Why is this important? Many people don’t realize that major delivery services like UPS, FedEx, or DHL can’t deliver to a PO box.

What does a UPS address look like?

Your UPS mailbox address will be the actual address of the store where you signed up for you box with the letters “PMB” or a pound sign denoting your mailbox number, like this:

John Saunders
PMB 542
509 Hillcrest Lane
Laguna Niguel, CA 92677

Jennifer Farris
1698 Coburn Hollow Road
Peoria, IL 61602

UPS Mailbox Rental Prices

Since UPS stores are individually owned and operated franchises, rental costs will vary. In general, UPS mailboxes are more expensive than an equivalent USPS PO box.

To get an exact price for a UPS mailbox, you’ll need to use the UPS store locator to find and contact a location in your area.

However, the following figures can be used as a general guideline:

Small Box (Individuals)

Medium Box (Individuals or Small Business)

Large Box (Small to Medium Businesses) 

Mailbox rentals are available in 3, 6, or 12-month terms. Many UPS stores offer a discount if you purchase a longer term.

Deposits and Fees

Most UPS stores charge a non-refundable fee of around $10-$15 per key.

Many locations will also charge you an “overflow fee” of $3.00 or more if you allow excessive amounts of mail to pile up in your box. You may also be charged if you leave large packages at the store for too long before picking them up.